Lisa Marquez, M.A.
Service Designer/UX Researcher
Design Challenge
Challenge - How would you design low fidelity wireframes for the “report my changes” digital tool based ?
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Your Task
You are joining a team that has spent the last 2 months conducting Discovery research. The team has shared with you the following set of user needs they identified during research:
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I need to be able to access the website easily on my phone
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I need to be able to report a change in my household to my caseworker
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I need to be able to finish reporting my change within 5 minutes
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I need to be able to input information about a new household member that moved into my home such as name, age, sex, relationship to me, and date of move in
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I need to be able to input information about changes to my household’s income, assets, and expenses.
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I need to feel confident that my reported change has been successfully submitted